Grand Velas Riviera Maya (Adults Only), Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Ambassador Suite Ocean View

Max:

3 persons

118 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Nature View Suite Private Pool Zen Experience

Max:

3 persons

110 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Ambassador Pool Suite Ocean View

Max:

3 persons

118 m²

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

Check Prices

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Playa del Carmen 7.4 km

Airports

Aeropuerto de Playa del Carmen (PCM) 11.2 km

Cancun (CUN) 50.4 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Service!

“The concierge service was unparalleled; Daniel truly made our stay special with his personalized attention and thoughtful recommendations.” view full review

Really good Dining!

“Dining here was a delight! The waitstaff, particularly Ruben, provided attentive service and the food was exquisite.” view full review

Luxurious Relaxation

“The spa facilities were a haven of tranquility, offering a beautifully designed space for relaxation and rejuvenation.” view full review

Stunning Ambiance

“Everything felt luxurious and beautifully designed. The attention to detail throughout the hotel truly enhanced our experience.” view full review

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Water sports
Hiking
Cycling
Golf course
Billiard tables
Table tennis
Yoga class
Sports trainer
Aerobics

Guest Parking

Dryer

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Outdoor dining area
Picnic area/ Tables
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Infinity pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Body wraps
Massage
Public Bath
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Dryer

Media

Flat-screen TV
AM/FM alarm clock

Location

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

Map view

Carretera Cancun Tulum Km 62, Playa del Carmen, Mexico, 77710

City landmarks

Punta Bete

630 m

Calle Xcalacoco North of Playa del Carmen

Playa

2.7 km

Beach

Xcalacoco

1.9 km

Golf Course

El Camaleon Golf Course

1.8 km

Golf Course

Grand Coral Golf Riviera Maya

2.7 km

Punta Venado

4.0 km

Beach

Point Esmeralda

4.1 km

Museum

Zona Arqueologica Tulum

3.0 km

Beach

Grand Coral Beach Club

3.4 km

Event hall

Salon Tres Rios I

3.7 km

Beach

Punta Esmeralda Beach

4.2 km

Carr Federal Mza 20 Lt 02

Go Natural Explorers

4.4 km

Church of Guadalupe

5.3 km

Gallery

Galeria Luis Sottil

5.1 km

Calle 88 Norte

Playa Publica 88

4.9 km

28 de Julio Square

5.0 km

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

5.7 km

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

6.1 km

Gallery

Tierra Huichol

6.2 km

Gallery

La Galeria de Playa Art Gallery

6.7 km

Avenida entre 24 y 34 calles 5a

Caminarte

6.7 km

Gallery

Riviera Art Gallery

6.9 km

Carretera Federal Km 104 Playa de Akumal

Galeria Lamanai

6.9 km

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

7.0 km

Nearby

Punta Bete

630 m

Restaurants

Lucca Restaurant

20 m

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Bistro Restaurant

320 m

Carretera Cancun Tulum Km. 62 Grand Velas Riviera Maya

Reviews and Ratings

Feedback from previous guests about their experience.

92%

liked the hotel and would stay again

9.2/10

Perfect

Rooms

9.0

Location

8.0

Service

10.0

Dining

9.0

5/5 based on 4775 reviews

#4 of 287 hotels in Playa del Carmen based on Tripadvisor

Jonathan

United States, April 2024

9.0/10

My stay at the hotel was beyond amazing! The rooms were so roomy complete with a private plunge pool and daybed on our balcony overlooking the beach. The staff service was probably the best I've ever experienced, and the location was just spectacular. The dining experience was delicious with beautiful presentation. However, the distances between suites, pools, and restaurants may not be suitable for everyone with mobility issues.

Rooms

9.0

The rooms were clean and big, with amenities all over the place. Our room was very spacious with an awesome bathroom and large tub for our toddler.

Service

10.0

The service was beyond friendly and helpful. The staff was welcoming, extremely helpful, and continued to check on us during our stay. They even offered various services like room service, car hire, and grocery shopping service.

Location

8.0

The location was so relaxing, very clean, and just at the beach. The beach activities were a blast, making it a high-quality experience. However, it's important to note the distances within the resort premises.

Dining

9.0

The dining options were delicious with beautiful presentation, loaded with fresh fruit, fresh juices, seafood, pastries, and desserts. The buffet was amazing with a variety of options.

Facilities

9.0

The facilities were top-notch, with everything you could ask for during a relaxing stay.